FAQ

Beginner's Guide

• Account Management and Team Management
• UMX Institutional Member Invitation & Activation Guide
• How to Change Your UMX Account Email？
• Purchasing Market Data Tutorial

Account Security

• How to Delete Your UMX Account and Associated Data
• What is My Devices?
• What is the anti-phishing code setting?
• How to reset login password?
• How do I set up 2FA?
• How can I log in to my account if I lost my 2FA verification?

See all 8 articles

Fiat and Securities Transfer

• How to deposit fiat balance?
• How to check fiat deposit status?
• How to Withdraw Fiat?
• How to check fiat withdrawal status?
• Fiat Deposit, Withdrawal & Refund Fees

RWA

• Final Terms - NVDA1
• Terms and Conditions - Tokenised Securities Programme
• Purchaser certification and undertaking
• UMX RWA Service Terms

Fraud Prevention

• Beware of scams: Protect your UMX assets
• How to protect your account security
• Common fraud methods and prevention strategies